Review Comment Analysis for E-commerce
| By: | Rong Zhang; Aoying Zhou; Wenzhe Yu; Yifan Gao; Pingfu Chao |
| Publisher: | World Scientific Publishing |
| Print ISBN: | 9789813100046 |
| eText ISBN: | 9789813100077 |
| Edition: | 0 |
| Copyright: | 2016 |
| Format: | Reflowable |
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This book presents the recent achievements on the processing of representative user generated content (UGC) on E-commerce websites. This large size of UGC is valuable information for data mining to help customer/object profiling. It provides a comprehensive overview on the concept of customer credibility, object-oriented review summarization technology and content-based collaborative filtering algorithm. It covers a feedback mechanism which is designed to discover customer credibility, which is used to define the professional degree of review content; product-oriented review summarization for restaurants or trip arrangements, and introduced content-based collaborative filtering for product recommendation.