Analysis of Resource Management in Complex Work Systems
Using the Example of Sterile Goods Management in Hospitals| By: | Qinglian Lin |
| Publisher: | Springer Nature |
| Print ISBN: | 9789811021695 |
| eText ISBN: | 9789811021701 |
| Edition: | 0 |
| Copyright: | 2017 |
| Format: | Page Fidelity |
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This book develops and assesses a decision-making model for resource management in complex work systems in line with the “Systems Engineering” method. It applies the Balanced Scorecard to the development of the criteria system for decision-making, and employs fuzzy linguistics theory to evaluate the alternatives. Further, the book assesses the application of this model in a hospital that has to decide whether or not to outsource its sterile goods. The use of the model opens up a diverse range of fields for decision-making in the area of complex work systems.