IT Service Management - Global Best Practices, Volume 1
| By: | Board, Editorial |
| Publisher: | Van Haren Publishing |
| eText ISBN: | 9789087531980 |
| Edition: | 0 |
| Format: | Page Fidelity |
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A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.