Why We Fail
Learning from Experience Design Failures| By: | Victor Lombardi |
| Publisher: | Rosenfeld Media |
| Print ISBN: | 9781933820170 |
| eText ISBN: | 9781933820590 |
| Edition: | 1 |
| Format: | Reflowable |
Lifetime - $45.59
eBook Features
Instant Access
Purchase and read your book immediately
Read Offline
Access your eTextbook anytime and anywhere
Study Tools
Built-in study tools like highlights and more
Read Aloud
Listen and follow along as Bookshelf reads to you
Details
Table of Contents
Just as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proselytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves.