Microsoft Lync 2013 Unified Communications: From Telephony to Real Time Communication in the Digital Age
| By: | Daniel Jonathan Valik |
| Publisher: | Packt Publishing |
| Print ISBN: | 9781849685061 |
| eText ISBN: | 9781849685078 |
| Edition: | 1 |
| Copyright: | 2013 |
| Format: | Reflowable |
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Details
Table of Contents
Book Description
This is a tutorial guide to gain in-depth knowledge such as realizing projects to migrate traditional telephony to Unified Communications inside an organization. This book is targeted at three audiences: business decision makers, technical advocates, and IT decision makers. As this is also a fundamental book on real time collaboration technology, it is also suitable for anyone who is interested in the future of communications.What you will learn
- History of telecommunications.
- From the past to today: Unified Communications, collaborations, social networking, and cloud technology.
- Implement real time collaboration with knowledge management.
- Improve collaboration between companies.
- The business case: where to save costs and optimize inside the company.
- An example project: What factors need to be considered when implementing UC?
- UC Contact Center, Skype-Lync and Cloud ? a way into the future.
- Save and load text, XML, or media assets from local or remote sources, and communicate with websites and their databases to create online scoreboards.