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Cover image for book ITIL Lifecycle Essentials: Your essential guide for the ITIL Foundation exam and beyond

ITIL Lifecycle Essentials: Your essential guide for the ITIL Foundation exam and beyond

By:Claire Agutter, Melanie Crawley
Publisher:IT Governance
Print ISBN:9781849284172
eText ISBN:9781849284196
Edition:1
Copyright:2013
Format:Reflowable

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This text covers everything you need for the entry-level ITIL Foundation course, providing candidates with a solid grounding in the key elements, concepts and terminology used in the ITIL service lifecycle. However, it also goes beyond this in providing practical guidance for when newly qualified practitioners enter the real world. 

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