Managing Conflict in the Workplace 4th Edition
How to Develop Trust and Understanding and Manage Disagreements| By: | Shay Mcconnon; Margaret McConnon; Shannon McConnon |
| Publisher: | Hachette |
| Print ISBN: | 9781848034181 |
| eText ISBN: | 9781848034181 |
| Edition: | 4 |
| Format: | Reflowable |
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his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and respect. It offers a simple structure which will allow all parties to reach the magic of win-win.