Project Quality Management

Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) and augments those methods with more detailed, handson procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning, assurance, and control with realworld narratives, including situation, analysis, and lessons learned. It also provides course discussion points and practical exercises at the end of each chapter. In its first edition, Project Quality Management was the recipient of the 2006 PMI® David I. Cleland Project Management Literature Award. The awardwinner offered project managers a specific, succinct, stepbystep project quality management process found nowhere else. This second edition features updated and enhanced material that meets the needs of practitioners, trainers, college instructors, and their students!Course instructor material is also available.