Manager's Pocket Guide to Emotional Intelligence, The: From Management to Leadership
| By: | Emily A. Sterrett |
| Publisher: | HRD Press |
| eText ISBN: | 9781599967592 |
| Edition: | 0 |
| Format: | Page Fidelity |
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Table of Contents
One of the keys to becoming a true leader is emotional intelligence. Emotional intelligence quotient (or EQ) encompasses qualities that go beyond general intellectual intelligence and technical competency. EQ includes self-awareness, self-control, self-confidence, motivation, empathy, and competencies in the social environment. These hallmarks of a true leader can be learned. The activities in this guide will help strengthen the reader's EQ skills, resulting in a more successful career and a more satisfying life.