FrontLine Guide to Mastering Manager's Job

Learn what certainty, confidence and direction have to do with excelling at your job. Do you really understand what management is and what managers are supposed to do in today's increasingly complex business environment? You will after you read this book. It offers clear advice on the roles and responsibilities managers now must juggle simultaneously and distills it into wisdom any manager can apply independently at any time. In eight chapters, the author identifies and defines the essentials of the job of manager, such as how to: Overcome fear in the workplace; Work with others; Set goals and standards; Plan work and schedule resources; Manage time and prioritize; Like the rest of the "Front Line Guide" series, this book draws on extensive research interviews with more than 100,000 managers conducted to define which competencies individuals must possess for managerial success. Here you'll find three sets of skills critical to mastering the manager's job synthesized and simplified in language anyone can understand. The suggestions offered in this handy guide include: Becoming inclusive, providing growth opportunities and pushing people to take them, setting targets and measuring results, giving supportive feedback, celebrating when people try to do something new and succeed, and studying the examples set by the country's best managers as well as by people in your own organization.