Handbook of the Banking Ombudsman
| By: | Clive Pillay |
| Publisher: | Juta Law |
| Print ISBN: | 9780702185410 |
| eText ISBN: | 9781485107323 |
| Edition: | 1 |
| Format: | Reflowable |
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Table of Contents
The Ombudsman for Banking Services (OBS) provides a dispute resolution service to bank customers who are unhappy with the services and products provided by their bank. This practical guide explains the procedures, processes, jurisdiction and functions of the OBS, while exploring the steps followed to resolve complaints in the context of prevailing legislation.