The Complete Guide to Customer Support
How to Turn Technical Assistance Into a Profitable Relationship| By: | Joe Fleischer |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9781578200979 |
| eText ISBN: | 9781482280760 |
| Edition: | 1 |
| Copyright: | 2002 |
| Format: | Page Fidelity |
Lifetime - $62.39
eBook Features
Instant Access
Purchase and read your book immediately
Read Offline
Access your eTextbook anytime and anywhere
Study Tools
Built-in study tools like highlights and more
Read Aloud
Listen and follow along as Bookshelf reads to you
Details
Table of Contents
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t