Seeing the Forest for the Trees

"Dennis Sherwood addresses complex issues in a way that is easy to understand, and more importantly, easy to apply and execute - assuming you can match this enthusiasm and energy!" - Phil Bulley, former IS and transformation director, Yorkshire Electricity Group plc Systems thinking can help you tame the complexity of real-world problems by providing a structured way of balancing a broad, overall view with the selection of the right level of detail, truly allowing you to "see the forest for the trees". Only by taking a broad view can we avoid the twin dangers of a silo mentality-in which a fix 'here' simply shifts the problem to 'there'-and organisational myopia-in which a fix 'now' gives rise to a much bigger problem to fix 'then'. Seeing the Forest for the Trees will give you all the tools and techniques you need, with many practical examples as diverse as managing a busy back office, negotiating an outsourcing deal and formulating business strategy.