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Cover image for book Customer-Centric Marketing Strategies

Customer-Centric Marketing Strategies

Tools for Building Organizational Performance
By:Hans-Ruediger Kaufmann
Publisher:IGI Global
Print ISBN:9781466625242
eText ISBN:9781466625259
Edition:0
Copyright:2013
Format:Page Fidelity

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As customer orientation continues to gain importance in the marketing field, there has been a growing concern for organizations to implement effective customer centric policies. Customer-Centric Marketing Strategies: Tools for Building Organizational Performance provides a more conceptual understanding on customer-centric marketing strategies as well as revealing the success factors of these concepts. This book will discuss how to improve the organization’s financial and marketing performance.

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