The Objective is Quality
An Introduction to Performance and Sustainability Management Systems| By: | Michel Jaccard |
| Publisher: | CRC Press |
| Print ISBN: | 9781466572997 |
| eText ISBN: | 9781466573000 |
| Edition: | 1 |
| Copyright: | 2013 |
| Format: | Page Fidelity |
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Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even chaotic; it makes them more competitive by identify