Strategy and Business Process Management
Techniques for Improving Execution, Adaptability, and Consistency| By: | Carl F. Lehmann |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9781439890233 |
| eText ISBN: | 9781466559264 |
| Edition: | 1 |
| Copyright: | 2012 |
| Format: | Reflowable |
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Table of Contents
This book prepares readers to master an IT and managerial discipline quickly gaining momentum in organizations of all sizes - Business Process Management (BPM). It describes how BPM treats processes as a portfolio of strategic assets that create and deliver customer and shareholder value and adapt, when necessary, enabling competitive advantage thr