The Effective Health Care Supervisor

The Seventh Edition of this best-selling text continues to offer proven, hands-on, practical applications of both classic and current management principles in the healthcare setting. Packed with strategies, techniques, and tools to build or reinforce your management skills and meet the never-ending challenges that one may face daily as a healthcare supervisor, students and professionals alike will benefit from this classic guidebook that is now more reader-friendly and accessible.NEW to the SECOND EDITION:4-5 additional review questions for each chapterExpanded material and new exhibits on delegationNew discussion on the effects of organizational shuffling on employee motivationExpanded material on the legal implications of performance appraisalNew section on Six SigmaNew coverage of several more laws that affect employees and employmentUpdated material on HIPAA implementationUpdated material on unions and union organizing in health care.“I have seen numerous texts and this is the best. Students at the grad level and in the field really benefit from it. Thanks for a quality publication.”—John A. Romas, MPH, PhD, Health Science, Department, Minnesota State University