The Complete Idiot's Guide to Coping With Difficult People
Down-to-Earth Tactics for Turning People Problems into Opportunities| By: | Arlene Uhl |
| Publisher: | Dorling Kindersley US |
| Print ISBN: | 9781592575787 |
| eText ISBN: | 9781440696947 |
| Edition: | 0 |
| Copyright: | 2007 |
| Format: | Reflowable |
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Easy ways of dealing with difficult people. Psychotherapist Arlene Matthews Uhl offers the most effective strategies for dealing with difficult people—from strangers and co-workers to friends and family—by characterizing the four major types and revealing specific methods to cope with them in every aspect of life. - Jargon-free, practical advice and strategies—for home and at work. - Unique approach based on behavioral patterns, not simply personality types. - Includes tactics on diffusing tense encounters in any situation. - Features tips for “cutting the cord” when personal relationships become too difficult.