Lean Office and Service Simplified
The Definitive How-To Guide| By: | Drew Locher |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9781138434837 |
| eText ISBN: | 9781439877708 |
| Edition: | 1 |
| Copyright: | 2011 |
| Format: | Reflowable |
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Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by