The Basics of Process Mapping
| By: | Robert Damelio |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9781138431720 |
| eText ISBN: | 9781439863183 |
| Edition: | 2 |
| Copyright: | 2011 |
| Format: | Reflowable |
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Table of Contents
This book provides how-to guidance and examples for three types of maps, namely relationship map, cross-functional process map, and flowchart. It helps readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels.