QuickStudy - Business Communication

Good communication skills are essential for companies in terms of marketing their services to the public, and for co-workers interacting with each other. BarCharts’ new 3-panel guide addresses this important area of business, using a format that breaks down each element into sections featuring comprehensive lists of key definitions, tips and suggestions. It’s a must-have for any businessperson’s bookshelf. Subjects covered include: •General Principles •The Writing Process – How to Stay Out of Trouble •Email Communication •Telephone Communication •Voicemail •Text Message Etiquette •Instant Messaging Etiquette •Presentations •…and more!