Be Our Guest
| By: | Theodore Kinni |
| Publisher: | Random House Digital Inc. |
| Print ISBN: | 9781423145844 |
| eText ISBN: | 9781423140146 |
| Edition: | 0 |
| Copyright: | 2011 |
| Format: | Reflowable |
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.