Measuring Performance: A Toolkit of Traditional and Alternative Methods
| By: | Jenkins, David, Mr |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9780566088605 |
| eText ISBN: | 9781409459354 |
| Edition: | 0 |
| Format: | Reflowable |
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Do your performance measures seek primarily to detect and control undesirable activities, rather than sharing and rewarding productive behaviour? Every organisation needs to measure its performance and that of the people it employs