Rhetorical Work in Emergency Medical Services
Communicating in the Unpredictable Workplace| By: | Elizabeth L. Angeli |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9781138097445 |
| eText ISBN: | 9781351599467 |
| Edition: | 1 |
| Copyright: | 2019 |
| Format: | Reflowable |
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NCTE-CCCC Best Book in Technical or Scientific Communication 2020 Rhetorical Work in Emergency Medical Services: Communicating in the Unpredictable Workplace details how communicators harness the power of rhetoric to make decisions and communicate in unpredictable contexts. Grounded in a 16-month study in the emergency medical services (EMS) workplace, this text contributes to our theoretical, methodological, and practical understandings of the situation-specific processes that communicators and researchers engage in to respond to the urgencies and constraints of high-stakes workplaces. This book presents these intricate processes and skills—learned and innate—that workplace communicators use to accomplish goal-directed activity, collaborate with other communicators, and complete and teach workplace writing.