The Handbook of Global Outsourcing and Offshoring 3rd edition
| By: | Ilan Oshri; Julia Kotlarsky; Leslie P. Willcocks |
| Publisher: | Springer Nature |
| Print ISBN: | 9781137437426 |
| eText ISBN: | 9781137437440 |
| Edition: | 3 |
| Copyright: | 2015 |
| Format: | Page Fidelity |
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Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.