Citizens, Consumers and the NHS
Capturing Voices| By: | Christine Hogg |
| Publisher: | Bloomsbury UK |
| Print ISBN: | 9780230550636 |
| eText ISBN: | 9781137090195 |
| Edition: | 1 |
| Copyright: | 2009 |
| Format: | Page Fidelity |
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Exploring the story of user involvement in the NHS over the last 30 years, this fascinating new book provides an analysis of the conceptual terrain that underlies debates about public and patient involvement. It is essential reading for students in all health related disciplines for whom the user experience is key.