Textbook of Social Administration
The Consumer-Centered Approach| By: | John Poertner; Charles A. Rapp |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9780789031785 |
| eText ISBN: | 9781136755866 |
| Edition: | 1 |
| Copyright: | 2007 |
| Format: | Reflowable |
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Textbook of Social Administration equips social programs managers with the skills they need to produce mutually desired outcomes for their consumers/clients and for their staff. This comprehensive resource is a how-to guide to developing the management abilities needed to maintain an effective client-centered approach by using a social programs fra