Delivering IT and eBusiness Value
| By: | Leslie Willcocks; Valerie Graeser |
| Publisher: | Taylor & Francis |
| Print ISBN: | 9780750647441 |
| eText ISBN: | 9781136411793 |
| Edition: | 1 |
| Copyright: | 2001 |
| Format: | Reflowable |
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'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.