Operations Management
| By: | Andrew Greasley |
| Publisher: | Wiley Global Education UK |
| Print ISBN: | 9781119978541 |
| eText ISBN: | 9781118606896 |
| Edition: | 3 |
| Copyright: | 2013 |
| Format: | Reflowable |
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Table of Contents
Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries.
Features:
- Focuses on the subject from a European perspective.
- Deals with the management of the creation of goods and the delivery of services to the customer.
- Covers the main areas of operations strategy, the design of operations system and the management of operations over time.
- Incorporates more strategic and international commentary.
- Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy.
- Includes more end of chapter and quantitative exercises.
- Cases have been updated throughout and now include: Service including public sector, international, a mix of mini-cases and a longer case for each chapter.
- Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual
An interactive e-Book is included with every new copy of this text, featuring a wealth of embedded media, including: Animated worked examples, simulations, virtual tours, videos, flashcards and practice quizzes.