Made to Serve: How manufacturers can compete through servitization and product service systems
| By: | Timothy Baines; Howard Lightfoot |
| Publisher: | Wiley Professional Development (P&T) |
| Print ISBN: | 9781118585313 |
| eText ISBN: | 9781118585276 |
| Edition: | 1 |
| Copyright: | 2013 |
| Format: | Page Fidelity |
Lifetime - $64.80
eBook Features
Instant Access
Purchase and read your book immediately
Read Offline
Access your eTextbook anytime and anywhere
Study Tools
Built-in study tools like highlights and more
Read Aloud
Listen and follow along as Bookshelf reads to you
Details
Table of Contents
The world once seemed simple. Manufacturers made things and services companies did things for us. Today we realise that these distinctions are artificial and that services (or servitization) can be a high-value strategy for manufacturers. This book will explain this concept and describe what it takes to successfully exploit servitization