Handbook of Usability Testing: How to Plan, Design and Conduct Effective Tests

Handbook of Usability Testing, Second Edition,  is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types.  From software, GUIs, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use. Requires no engineering or human factors training A rigorous, step-by-step approachwith an eye to common gaffes and pitfallssaves months of trial and error Liberally peppered with real-life examples and case histories taken from a wide range of industries Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade The Second Edition will be fully updated---30% revised, with 100 new pages.   Chapters will be reorganized to reflect more current industry practices, outdated terminology will be updated, and more varied examples provided.   Many individual chapters will also be heavily revised to reflect current best practicies.   The companion website will include additional case examples samples and templates beyond those already provided within the print product.