How To Say It for First-Time Managers
Winning Words and Strategies for Earning Your Team's Confidence| By: | Jack Griffin |
| Publisher: | Penguin US |
| Print ISBN: | 9780735204478 |
| eText ISBN: | 9781101186503 |
| Edition: | 0 |
| Format: | Reflowable |
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An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff. From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include: ?Building leadership vocabulary ?Establishing ground rules ?Projecting credibility ?Avoiding day-one mistakes ?Handling crises and criticism ?Motivating and inspiring ?Making meetings work