The Consumer Learner: Emerging Expectations of a Customer Service Mentality in Post-Secondary Education
| By: | Dr. Gillian Silver; Dr. Cheryl Lentz |
| Publisher: | Lentz Leadership Institute LLC |
| Print ISBN: | 9780982874042 |
| eText ISBN: | 9780982874059 |
| Edition: | 1 |
| Format: | Page Fidelity |
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The Consumer Learner: Emerging Expectations of a Customer Service Mentality in Post-Secondary Education