Making Sense of Data
| By: | Donald Jefferson Wheeler |
| Publisher: | Statistical Process Controls (SPC Press) |
| Print ISBN: | 9780945320616 |
| eText ISBN: | 9780945320722 |
| Edition: | 1 |
| Copyright: | 2003 |
| Format: | Page Fidelity |
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How to collect, organize, and use data within the service sector context to identify opportunites for increasing quality, productivity, and competitive position.