The Municipal Year Book 2012
| By: | Ron Carlee |
| Publisher: | ICMA |
| Print ISBN: | 9780873267700 |
| eText ISBN: | 9780873265744 |
| Edition: | 0 |
| Format: | Page Fidelity |
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The Municipal Year Book 2012 contains facts, figures, and directories listing nearly 70,000 local government officials in the most extensive listing available anywhere. This e-book also features research-based articles on management trends and intergovernmental relations: (1) The Politics of Apolitical Leadership: Professional Management in a Digital and Divided Society, (2) 311/CRM Systems: A Potential Path to Service Improvement, Budget Savings, and Citizen Satisfaction, (3) Local Government Use of Development Impact Fees: More Fallout from a Poor Economy?, (4) Local Government Employee Health Insurance Programs, 2011, (5) Off the Beaten Path: Sustainability Activities in Small Towns and Rural Municipalities, (6) CAO Salary and Compensation: The Big Picture, (7) E-Government 2011: Trends and Innovations, (8) Award-Winning Innovations in 2011: Exploring the Boundaries of Transformation, (9) Public Pensions Face Record Pace of Change, (10) Police and Fire Personnel, Salaries, and Expenditures for 2011, and (11) Professional, Special Assistance, and Educational Organizations Serving Local and State Governments.