Successful Business Process Management
| By: | Berman, Paula K. |
| Publisher: | AMACOM (American Management Association) |
| Print ISBN: | 9780814434017 |
| eText ISBN: | 9780814434017 |
| Edition: | 1 |
| Format: | Page Fidelity |
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Table of Contents
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement, or manage business processes. The book's systematic, holistic approach is the key to streamlined activities and smooth workflows.