Delivering Knock Your Socks Off Service
| By: | BUSH, John |
| Publisher: | AMACOM (American Management Association) |
| Print ISBN: | 9780814417553 |
| eText ISBN: | 9780814417553 |
| Edition: | 5 |
| Format: | Page Fidelity |
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An all new, updated edition of the book that’s been helping to knock customers’ socks off for 20 years.