101 Activities for Delivering Knock Your Socks Off Service
| By: | THOMAS, Ann; APPLEGATE, Jill |
| Publisher: | AMACOM (American Management Association) |
| Print ISBN: | 9780814414446 |
| eText ISBN: | 9780814414446 |
| Edition: | 1 |
| Format: | Page Fidelity |
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Table of Contents
The ultimate activity guide to mastering the art of exceptional customer service.