The Dynamics of Conflict Resolution
A Practitioner's Guide| By: | Bernard S. Mayer |
| Publisher: | Wiley Professional Development (P&T) |
| Print ISBN: | 9780787950194 |
| eText ISBN: | 9780470932469 |
| Edition: | 1 |
| Copyright: | 2000 |
| Format: | Page Fidelity |
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This empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.