Handbook of Workplace Assessment

After establishing a framework for workplace assessments, including an overview of the types of assessments, the book offers an overview of assessments for Selection, Promotion, and Development for a variety of job types, including hourly and skilled trades, administrative, supervisory and Early Leadership Roles, professional (e.g., Sales Assessing Strengths and Developmental Needs; talent differentiation; Guiding Placement Decisions, and Staffing for Organizational Change: Mergers Organizational Restructuring and Re-engineering; Downsizing. Each chapter offers a discussion of the business need or market condition that supports the use of assessment, as well as a discussion of the assessment instruments appropriate for each topic (e.g., assessment centers, cognitive tests, 360s). It also covers appropriate modes of administration (web, video, in-person); psychometrics and validation issues and recommendations; implementation (training, setting cutoffs, dealing with adverse impact); special assessment issues that are unique to this particular topic area (e.g., inflation on personality/biodata instruments, adverse impact associated with cognitive tests); managing the assessment program (maintaining confidentiality, dealing with challenges); and case studies from a variety of Fortune 500 companies, as well as non-profit and government organization. A separate section covers evaluation and ROI. The final section covers trends and key issues for the field, technology-based delivery of assessment, legal environment (EEOC initiatives; current case law), alternative validation strategies, social and ethical considerations, and auditing assessment programs