Technology Scorecards: Aligning IT Investments with Business Performance

This book discusses a methodology that firmly establishes KPIs based on business objectives, benchmarks them, and prepares a score card which is used to derive the value that can be unleashed if the value drivers are established. These are then related to the enabling technology. Business Process Reengineering is then presented to exploit the values. Readers who implement this approach will immediately benefit in estimating and establishing what value to expect what technology is required to achieve it. This approach benefits both the organization and technology vendors as it helps establish achievable expectations.  It will also address paradigms on how to integrate People, Information, Business Processes and Technology, going beyond the simple project management or the deliver on promise slogans of technology vendors.