Business Continuity Management: Building an Effective Incident Management Plan

This book is designed to help companies provide usable policies and plans to enable any staff member or manager to understand how to initially manage a broad array of problems at the outset of a crisis event, as they wait until specialist help arrives, regardless of their background and area of expertise. It provides a sensible and clear background on both common and unique problems a company may face, what information is required to better define and manage the problem, as well as guidelines on how to initially respond to safeguard both the company and employees. It reduces the impact of a crisis event during the period that specialist help is being mobilized, and where the greatest effects of the problem will invariably occur.