Managing Business Process Flows
| By: | Ravi Anupindi; Sunil Chopra; Sudhakar D. Deshmukh; Jan A. Van Mieghem; Eitan Zemel |
| Publisher: | Pearson Education (US) |
| Print ISBN: | 9780136036371 |
| eText ISBN: | 9780133469639 |
| Edition: | 3 |
| Format: | Reflowable |
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