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Cover image for book The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

The Social Customer: How Brands Can Use Social CRM to Acquire, Monetize, and Retain Fans, Friends, and Followers

By:Adam Metz
Publisher:McGraw-Hill Professional
Print ISBN:9780071759182
eText ISBN:9780071762144
Edition:1
Format:Reflowable

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