Services Management (Chapter 28 of Theory of Constraints Handbook)
| By: | Boaz Ronen; Shimeon Pass |
| Publisher: | McGraw-Hill Professional |
| Print ISBN: | 9780071738255 |
| eText ISBN: | 9780071738255 |
| Edition: | 0 |
| Copyright: | 2010 |
| Format: | Page Fidelity |
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Table of Contents
This is an individual chapter of Theory of Constraints Handbook. The purposes of this chapter are to: • Briefly describe the evolution of TOC services management concepts and tools describing their advantages over the previous concepts and tools and also their limitations. • Survey and classify the pertinent theory of constraint services management literature, identifying its contributions to the field and its limitations. • Identify the need for future research in TOC to services management.