The Six Sigma Way Team Fieldbook, Chapter 21 - Six Sigma Process Design/Redesign Restarting from Scratch
| By: | Peter Pande; Robert Neuman; Roland Cavanagh |
| Publisher: | McGraw-Hill Professional |
| Print ISBN: | 9780071734301 |
| eText ISBN: | 9780071734301 |
| Edition: | 0 |
| Copyright: | 2002 |
| Format: | Page Fidelity |
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Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma 'Black Belts' and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.