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Cover image for book Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company

By:Christopher K. Ahoy
Publisher:McGraw-Hill Professional
Print ISBN:9780071608312
eText ISBN:9780071608329
Edition:1
Format:Reflowable

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