Dealing with Difficult People : 24 lessons for Bringing Out the Best in Everyone
| By: | Dr. Rick Brinkman; Dr. Rick Kirschner |
| Publisher: | McGraw-Hill Professional |
| Print ISBN: | 9780071416412 |
| eText ISBN: | 9780071425667 |
| Edition: | 0 |
| Copyright: | 2003 |
| Format: | Page Fidelity |
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Table of Contents
THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES
These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book’s main themes and action ideas, reduced to a manageable page count for on-the-go readers.
Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.