How Innovation in Animal Control Creates Success

This report serves as a resource for local government agencies seeking new ways of achieving success in all areas of animal control including enforcement, increasing adoptions, encouraging community spay/neuter programs, and providing humane sheltering for the animals in their charge. Following a brief description of the Animal Care Services department’s past struggles with negative public opinion and a lack of guiding focus, the report details a number of innovative organizational programs and nontraditional approaches San Antonio, Texas, has successfully initiated.