E-government Strategic Planning: Reap the Benefits of an Online Presence
| By: | John O’Looney |
| Publisher: | ICMA |
| Print ISBN: | 00475262 |
| eText ISBN: | 21676739v402 |
| Edition: | 0 |
| Format: | Page Fidelity |
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Table of Contents
This report describes how to go about planning strategically for an effective Web presence—how to include community representatives who will be affected by the Web site, how to use their experiences and opinions prudently yet creatively, how to make decisions about the structure and security of the site, and how to understand the costs of a well-prepared site. The Appendix offers several exercises for workshop settings that can enumerate users’ needs and help arrive at community consensus.